2 RED and Which?
2 RED have been members of Which? Trusted Traders since 2014, and since then our commitment to providing exceptional customer service is evident from our customer feedback.
2 RED have in excess of 200 customer reviews and are past winners of the Which? Trader of the Month. In addition, we were also finalists in 2016 for the Trader of the Year beating over 5,000 other entries.
What you can expect from 2 RED?
To ensure you get the highest quality service, here is what you can expect from our business:
Only undertake work that we are competent to do.
Provide you with a clear breakdown of how much the job will cost before any commitment is made by you.
Discuss all the options available to help provide you with a tailored solution.
Endeavour to stick to timeline and costs agreed by both parties.
Provide you with an updated quote should you require any changes to the initial agreement.
Be open and approachable should you have any queries.
Treat your property with respect and clean up as we go along.
Why use a Which? Trusted Trader
Which? has been rigorously testing products and services for nearly 60 years - now we are assessing and endorsing local tradesmen and tradeswomen. Like our well known Best Buy logo, the Which? Trusted trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.
How we assess our traders
Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by our trading standards professionals. Not just anyone can become endorsed. The assessment process includes:
This is obtained to validate the financial health of a business who applies to be assessed.
The Which? Trusted Traders endorsement team will check a selection of customer references from 10 domestic customer details chosen at random by the assessor.
A thorough examination of business and administrative procedures to ensure that businesses have consumer interests in mind.
Interview and assessment
Our standard assessment includes a face to face visit and interview carried out by a Which? trading standards professional to fully understand all aspects of how the applicant runs their business.
Businesses receive a report of the assessment, providing valuable feedback from our experienced assessors to ensure that they meet our high standards before they are allowed to join the scheme.
Having passed all these checks, the trader is now able to choose to join the scheme, agreeing to abide by the terms and conditions, code of conduct and pay the membership fees. They can now show their customers that they are an endorsed Which? Trusted trader.
Who makes the grade?
Those who don't make the grade don't get endorsed. Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet our high standards can become Which? Trusted traders.